Yes, we will! We introduce a project manager and that person will be responsible for support, website maintenance and required website modifications. For any kind of website support or modification request, you just need to call or send email to that project manager.
We do not have any time limitation for supporting our website design clients. This includes all of our clients located in Toronto, Greater Toronto Area and across Canada.
As a website design company in Toronto, our goal at Zarban is providing an excellent and professional website design service for our clients and ensure their satisfaction with our services.
We provide two kinds of client support
Type A: We monitor your website regularly and check for any possible vulnerability or technical problem. We fix this kind of problems immediately and you do not need to follow any procedure for this purpose. This is a free of charge and continuous service and we provide it for all web site design clients.
Type B: If you need any kind of upgrade or website modification, in this case you just need to contact your project manager and arrange the update procedure. We gladly support and start the modifications. For costly or time consuming support items we provide an accurate time and cost estimation and confirm all technical and financial details before we start the work on your website.
Which services are included in our website design client support?
- Training new employees or website operators.
- Minor or major content modifications or content writing
- Resolving performance, security or spamming issues
- Resolving domain black list or hosting black list issues
- Resolving Google and other search engines indexing problems or errors
- Broken link monitoring and maintenance
- Website Plugin, Template and Modular updates
- Traffic monitoring
- Website Malware detection & removal
- Website page speed testing and optimization
- Website performance monitoring and database optimization
- Web service and third party service monitoring and performance testing
- Web service error tracking and error reporting
Who will support me?
We introduce the main contact point and the backup contact point immediately after releasing your website to production.
You can contact them via Phone or email and they will be happy to help you.
Will the contact point modify the website or I have to do it by myself?
Both are possible. If you have enough knowledge to modify the website by your self, the contact point will guide about required steps and you can apply changes by yourself.
If you don’t have time or cannot apply required changes, your contact point will be happy to apply the changes on your Markham Website.
How Can We Help?
As Website Design Company in Markham,ON we provide Website maintenance and optimization service for our clients across Markham and York Region.
This is a cost effective and time saving service which can make you sure your website is always update and free of old data or vulnerable website components.
Do You Need A Website?
